Copy Trading Terms of Use – Legally Secured Version (Based on German & EU Law)

 

1. Money-Back Guarantee (7-Day Right of Withdrawal)

  • Every customer is entitled to a voluntary 7-day money-back guarantee, starting from the date of contract conclusion.
  • After this 7-day period, no refund claims are possible, in accordance with Section 355 of the German Civil Code (BGB) – Right of Withdrawal for Distance Contracts, since the services are digital content provided immediately upon order.
  • One-time fees (e.g., setup, access) and monthly fees are non-refundable after this period.
  • By accepting the Terms of Use, the customer waives their statutory right of withdrawal under Section 356 (4) BGB, as the service is delivered immediately.

2. No Guarantee of Profits & Disclaimer (BGB & EU Law)

  • BullMoon Finance does not guarantee any profits.
  • In accordance with Section 675 (2) BGB and Article 5 (1) (e) of the EU Consumer Rights Directive (2011/83/EU), it is explicitly stated that profit guarantees are excluded.
  • Even though trades are executed manually by experienced traders, losses up to total loss of invested capital may occur — including funded accounts or private brokerage accounts.
  • Based on Section 307 (2) No. 1 BGB, customers are solely responsible for their trading decisions, and BullMoon Finance accepts no liability for losses.

3. Risk Disclosure According to § 12 and § 15 FinVermV (German Financial Investment Regulation)

  • Copy Trading does not constitute investment advice under Section 2 (10) KWG (German Banking Act).
  • No personalized recommendations are provided.
  • All customers trade at their own risk.
  • Risks up to total capital loss are explicitly disclosed, according to Section 15 FinVermV.
  • No public offering of financial instruments under Section 32 KWG (license requirement) — Copy Trading is based solely on individual customer decisions.

4. Special Agreements for Large Accounts (Escrow and Large Deposits)

  • For large deposits and higher account balances, mandatory consultation with BullMoon Finance is strongly recommended.
  • Based on Section 241 (2) BGB (Principle of Good Faith), both parties are required to maintain transparent and cooperative communication to manage risks effectively.
  • No unrealistic profit promises will be made. BullMoon Finance follows a risk-minimized strategy in accordance with Section 347 HGB (German Commercial Code).

5. Company Seat and Applicable Law (Germany & EU)

  • BullMoon Finance is a registered small business under German law.
  • Legal venue: Germany.
  • Applicable law: German BGB, HGB, EU Consumer Protection Law, FinVermV, KWG.
  • Any disputes shall be resolved under German and EU law.
  • By placing an order and accepting the Terms of Use, the customer confirms their binding agreement to these terms.

Company Information:
BullMoon Finance
Registered under § 19 UStG (German VAT Law for small businesses)
Official Seat: Germany
Website: https://bullmoonfinance.com

 

6. Behavior of Dissatisfied Customers & Legal Action Against False Reviews and Statements

(1) BullMoon Finance expects respectful communication from all customers, including those who are dissatisfied.

(2) By accepting these Terms of Use and placing an order, customers agree to contact BullMoon Finance’s support first in case of dissatisfaction and to refrain from public insults, false claims, or defamatory reviews on platforms such as Trustpilot, Google, or Social Media.

(3) Customers acknowledge and agree that public statements like ‘Why don’t I get everything?’ or ‘I only received half of what I paid for’ are not allowed when the full contractually agreed service has been properly delivered.
The services will be delivered as described, and customers cannot demand services beyond what was contractually agreed.

(4) BullMoon Finance will pursue legal action against any of the following:

  • False statements and negative reviews that suggest incomplete service when full service was provided.
  • Insults, defamation, and untrue claims against BullMoon Finance, its partners, or staff.
  • Public damage to reputation, including false claims about non-payment or services not rendered.

(5) Legal basis for enforcement includes:

  • Section 185 StGB – Insult
  • Section 186 StGB – Defamation (false factual allegations)
  • Section 187 StGB – Malicious Falsehood (deliberately false accusations)
  • Section 823 (1) BGB – Compensation for violation of personal rights
  • Section 824 BGB – Damage to credit reputation
  • Section 826 BGB – Immoral intentional damage
  • Section 3 UWG – Unfair Competition (e.g., false reviews to harm reputation)

(6) Customers confirm with every order and acceptance of Terms of Use that they agree to these regulations and to act respectfully and in accordance with the contract.

(7) If violations occur, BullMoon Finance reserves the right to take the following measures:

  • Legal action for injunctions
  • Claims for damages
  • Official cease-and-desist orders and attorney’s letters

Quick Summary for Customers (Order Confirmation Note):

By placing your order, you confirm the following:

  • Services are provided as described, and you cannot claim more than agreed in the contract.
  • False claims, defamatory reviews, and insults are illegal and will be prosecuted.
  • In case of issues, you must contact support first before acting publicly.
  • You agree to the full Terms of Use and all legal conditions.
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